Contact Us

We take care of our customers.

Have questions? We’re here to help. Use the contact information below to get in touch, or use the contact form located to the right of your screen.

MidAmerica Administrative & Retirement Solutions

Administration Office
2855 Interstate Drive
Suite 115
Lakeland, Florida 33805
Use this address for FedEx, UPS or overnight deliveries.

Service Center Hours of Operation

8:30 a.m. – 6:00 p.m. ET Monday through Friday
Phone: 800-430-7999
: 863-686-9727
Email: [email protected]

Contact Information by Plan Type

3121 FICA Alternative Plan
Phone: 800-430-7999

Phone: 800-634-1178

Health Reimbursement Arrangements/Flexible Spending Accounts
Phone: 855-329-0095
Fax: 863-577-4460
General Inquiry Email: [email protected]

Special Pay Plan
Phone: 855-329-0097

Mailing Addresses

PO Box 24927
Lakeland, FL 33802-4927

Use for transaction requests and claims correspondence related to:

  • Health Reimbursement Arrangements
  • Flexible Spending Accounts
PO Box 149
Lakeland, Florida 33802-0149

Use for all other correspondence, including contributions for all plan types.

Feedback Survey

Please take a few moments to complete our survey.
Your responses will help us improve our service!

Take Survey

Skip to toolbar